Shipping & Return Policy

Product Description:

VanMadrone Metalworks LLC. produces custom forged wrought iron.

Billing/Shipping Policy:

All on-line orders are processed on the next business day, unless there is an unexpected delay, in which case you will be notified.

The following are approximate shipping times:

  • Orders within the United States: approx. 7-14 business days.
  • International destinations: approx. 14-28 business days.

Shipping costs and time are dependant on the dimensions, weight, and distance of travel for your order. They will vary accordingly.

Refund Policy:

We work hard to produce your custom forged wrought iron at VanMadrone Metalworks LLC. If, however, you experience a problem with your purchase, or it simply doesn't meet your needs, please let us know. We are committed to your satisfaction: whether it means sending a replacement for a defective product, finding another product that can better meet your needs, or refunding your purchase. In short, if you're not happy for any reason, please contact us by email at info@vanmadronemetalworks.com or call us at: (612) 964-4037

Please let us know about any questions, concerns or defective merchandise as soon as you can. Please note that we do not accept returns on products purchased from a reseller. Visit or contact the store where the purchase was made to make such a return.

Return Policy:

To discuss return of products for refund or exchange, please contact:

* Send product return inquires to:

VanMadrone Metalworks LLC.
3555 5th Ave S Suite 109
Minneapolis, MN 55408

* Include the following information: a copy of your invoice and a note stating why you wish to returning the product(s). Please indicate whether you wish to make alterations, exchange the product(s), or receive a refund.

Please note that shipping charges are non-refundable, and we cannot refund for mailing costs associated with returns and exchanges unless it is as a result of our error.

Please contact Customer Service at anytime by calling: (612) 964-4037